Slideshow no more showing after update to pagebuilder 5 pro - Forum | JoomShaper
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Slideshow no more showing after update to pagebuilder 5 pro

Asked by Joshua 3 years ago Last activity 2 years ago

The slideshow addon is no more displaying on the frontend. This happened after I updated PageBuilder 5.

Also when I duplicate an article, all the page builder from the original article all disappear.

How do I resolve this

7 replies

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Toufiq Senior Staff
3 years ago

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Joshua Asked this
3 years ago

Ok. It seems the slideshow work now. I'll test further and revert if required.

What of the second request?

Step 1: Duplicate an exiting article created in SP Page Builder 3.
Step 2: Edit article.

Expected result: Old content is available for result

Actual Result: Article is now blank with no content.

Toufiq Senior Staff
3 years ago

If you duplicate a article which is contain page builder then page builder content will not be there. Thanks

Joshua Asked this
3 years ago

But why is this the case? It worked fine in the older version.

Are you saying we have to setup the article each time with the plenty sections they have (a lot of users would have articles that use same repeatable layouts addons/elements)

You realize its more work setting up sections, addons e.t.c. for articles than use SP Page Builder than just copying and pasting for default Joomla.

This is a bug please.

Can this be looked into?

Toufiq Senior Staff
3 years ago

Like, you have created a article using Page Builder and if you make duplicate this article then page builder elements will no longer your new article. Thanks

Joshua Asked this
3 years ago

Hello Toufiq,

I can no more login to the frontend of the website.

I keep getting "ERR_TOO_MANY_REDIRECTS"

What fixes did you apply?

Joshua Asked this
3 years ago

I already sorted this out. I cleared all sp page builder cache

Toufiq Senior Staff
3 years ago

If i found the problem then I can investigate the issue. But, No problem found my end.

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