Can't Use Page Template - Question | JoomShaper
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Can't Use Page Template

SZ

Shailendrasinh Zala

SP Page Builder 3 years ago

Hi,

I have purchaed SP Page Builder Pro and already created a website recently. But now I want to use a Page Template "Pet Care" and when trying to import, it says "Invalid License Key".

Please help.

Regards,

Rahi

0
5 Answers
Anne
Anne
Accepted Answer
Support Agent 3 years ago #89913

Hello there,

Thanks for contacting us .

Input your email and license key to SP Page Builder -> settings ->License & Update -> Save and Close.Your License Key is located in your Dashboard. https://www.joomshaper.com/dashboard Then Clear Joomla and Browser cache. Let us know if you face any difficulty.

-Regards

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SZ
Shailendrasinh Zala
Accepted Answer
3 years ago #90326

Hi,

Thanks, it solved the issue. But why do I have to reentered it again?

Regards,

Rahi

0
Anne
Anne
Accepted Answer
Support Agent 3 years ago #90347

Hello there,

Sometimes it goes back to the lite version because of any update, then we need to install the pro and reentered the license again.

-Regards

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SZ
Shailendrasinh Zala
Accepted Answer
3 years ago #90349

Ok thanks.

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Anne
Anne
Accepted Answer
Support Agent 3 years ago #90351

You are always welcome.

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