Can't Close SP Page Builder Editor While Editing Via The Front End - Question | JoomShaper
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Can't Close SP Page Builder Editor While Editing Via The Front End

B

Bayard

SP Page Builder 3 years ago

When i am editing my SP Pages via the front end and i can save the page, but i hit close and it doesn't close. It closes sometimes, but most of the time, I have to go into the url and backdown the path to close it. Then this caused locked pages all the time.

Here is an example of what is happening. Click on the link to watch the screen video https://drive.google.com/file/d/1OrcYLw_sp-ZYCunPQsudZUNOMBXpDEpV/view

Thanks

Joomla 4.2.4 SP Page Builder V3.8.9

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #90951

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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B
Bayard
Accepted Answer
3 years ago #91370

It is intermident, but i included everything in hidden area. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #91491

Please disable the third-party page builder addon plugins and check again. Thanks

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B
Bayard
Accepted Answer
3 years ago #91554

If i disable the Jollyany Addons Plugin - SP Page Builder plugin, most of my page content is gone, so i can't do that. Is there something you can tell me to pass along to Jollyany who is the template builder?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #91652

If i disable the Jollyany Addons Plugin - SP Page Builder plugin, most of my page content is gone,

Cause, your page made by Jollyany Addons of Page Builder. Please disable the Jollyany Addons then create an new page then try to close your page (Testing)

Jollyany who is the template builder?

We don't know who made your addons

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