Article not saved - Forum | JoomShaper
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Article not saved

Asked by OCRAM 4 years ago Last activity 3 years ago

Hi,

As a member of group Author I can create an article but not publish it. When I try to save the article, it is a SP Pagebuilder article, it wont be saved. The error message is:

Incorrect integer value: '' for column 'published' at row 1

Other groups have no problem to save it. Versions: Joomla 4.2.4, SP Pagebuilder PRO 3.8.9

Thank you for your help and for fixing this issue.

27 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

OCRAM Asked this

Hi,

Sorry I can't give you an administrator access. Some customers do not allow it.
This is a simple issue You couldn't reproduce it on your test system?

Thanks for your further help!

Toufiq Senior Staff

Can you tell me which template did you use? Thanks

OCRAM Asked this

Hi,

Helix Ultimate 2.0.11 with the helix_shaperultimate.
This is my new fresh local installation installed from Quickstart Pack - Joomla 4 - Helix Ultimate. I just added SP Pagebuilder Pro and nothing else. I get the same error.

Toufiq Senior Staff

Will you please check it on your staging server? And let me know.

OCRAM Asked this

You did not check what I wrote in the beginning:

"As a member of group Author I can create an article but not publish it. When I try to save the article, it is a SP Pagebuilder article, it wont be saved. "

I created a user within that group. If you login as that user (see hidden credentials) you will get that error.

OCRAM Asked this

The error persists even reading the documentation which in this case is not of use at all.

The setting of the User Rights is legitimate and nothing strange.
The Joomla Editor saves the article, that shows that the setting is ok.
But SP Pagebuilder does not save the article. That is a bug. Would appreciate if you could fix it.

Thanks!

Toufiq Senior Staff

Please share a screencast video about the full scenario. Thanks

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