Carousel Addon - Question | JoomShaper
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Carousel Addon

Q

Quintin

SP Page Builder 3 years ago

Good afternoon

We recently updated SP Page Builder Pro on www.nology.co.za and I've noticed an issue with the carousel addon. When I open the Addon in the back-end there are no images loaded, but in the front-end the images are visible.

Url: https://www.nology.co.za/ Page: Home

Please advise

regards Quintin

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9 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #93182

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please update the one page template latest version. Before update, Please keep an backup of your site.

-Thanks

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Q
Quintin
Accepted Answer
3 years ago #93205

Hi Toufiq

Thank you for the reply Are you refering to the website front end template?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #93317

I am talking about this template update.

https://www.joomshaper.com/joomla-templates/onepage

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Q
Quintin
Accepted Answer
3 years ago #93545

Good morning Toufiq,

Thank you for the reply, Apologies but I'm not sure how installing this template will resolve the carousel images not being listed in SP Page Builder back end.

Or am I missing something?

Regards Quintin

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #93676

Will you please provide me the Joomla administrator access to check the issue?

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Q
Quintin
Accepted Answer
3 years ago #93692

Herewith the details

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #93782

Please check now. Your template provider override the large number of addons and they didn't update as per our Page Builder update.

Screenshot at Nov 17 13-54-08.png

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Q
Quintin
Accepted Answer
3 years ago #93802

Fantastic - Thank you for your assisitance Toufiq - Much appreciated/ Enjoy your day

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #93985

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

https://www.trustpilot.com/review/www.joomshaper.com

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