Icon Addon - Link is Not Working - Question | JoomShaper
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Icon Addon - Link is Not Working

WA

Webmaster AKMU

SP Page Builder 3 years ago

We are using the icon addon and want link a webpage with the icon on click. The options have the Link textbox but its not taking anywhere. The mousepointer is not that of a link as well.

where to attach screenshots?

using 4.0.6 version of SPPB Pro

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12 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #93275

Hello Webmaster AKMU

Please share a screenshot of your issue and the page link to check. Take a screenshot and share via any platform. For example: Lightshot

Best regards

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WA
Webmaster AKMU
Accepted Answer
3 years ago #93363

given in hiddent content

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #93386

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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WA
Webmaster AKMU
Accepted Answer
3 years ago #93389

given in hidden content

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #93391

Please fix it

https://prnt.sc/D2MroOlv-ShR

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WA
Webmaster AKMU
Accepted Answer
3 years ago #93523

given admin rights now.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #93535

Please make the user SUPER ADMIN. It is needed to check the issue.

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WA
Webmaster AKMU
Accepted Answer
3 years ago #93537

given

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #93547

Thanks. Please increase PHP Memory Limit. The page is not loading becuase it exceeds the memory limit. You follow this blog

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WA
Webmaster AKMU
Accepted Answer
3 years ago #93549

its increased to 256 now.

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WA
Webmaster AKMU
Accepted Answer
3 years ago #93747

what is the status of this?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #93828

Your template has overridden icon addon. I have removed the overrides. Now make the icon addon again.

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