Slider of SPPagebuilder disappears after update of Helix 2.0.8 => 2.0.11 - Forum | JoomShaper
Staff replied SP Page Builder

Slider of SPPagebuilder disappears after update of Helix 2.0.8 => 2.0.11

Asked by Django 3 years ago Last activity 3 years ago

Hello
After I update Helixultimate 2.0.8 to 2.0.11, the SPPagebuilder slider module in the homepage disappears. Tried twice.

What can be the problem ?

Joomla 3.10.9
SPPagebuilder 3.8.9

7 replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
3 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I have checked your site and slideshow works fine.

-Thanks

Django Asked this
3 years ago

Hello.
Of course it works fine : I had to restore the backup.

I tried again twice today : same result.

Also updated Joomla to 3.10.11. Same result.

Django Asked this
3 years ago · edited

Hello.
Your IP has been black-listed by RSFirewall. It says you are in a spammers list.

I added the IP of your site in white list.

Try to login again please, but DON'T MAKE THE UPDATE before you are sure you found why it disables the slideshow.

Toufiq Senior Staff
3 years ago

The same problem happens again.

Django Asked this
3 years ago

Hello.
Even if RSFirewall consider your IP as a spammer, it's in the white list. You should be able to connect.
https://tinyurl.com/2eqv9xfn

Reminder : see the problem in hidden content below :

Log in to reply.