Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please install this package and let me know the result.

-Thanks

Can I ask what changes have been made in this package and if it's an official release?

It's just a pacth. We will release it soon. Thanks

Same problem. Could I also have the package?

@Joe Blow share your email address.

My email address

Please check your email. Thanks

I am experiencing the same problems. Also under Firefox, Chrome, Opera. J4, PB 4.0.6. localhost. really very frustrating!

@CYbErX The new v4 is totally unusable in my experience, much more testing is required before it's 'stable'.

I decided to uninstall SPPB v4 and install v3, much better experience.

@johnny (tag is working?)

We walk in the same shoes, I came to this conclusion as well. Did you get a patch? How did it work?

@CYbErX No, tag isn;t working - this forum isn't that advanced!

I did get the patch, but i'm not a Joomshaper tester - I have better things to do! Easier to use v3.

A lof of what they are selling here these days is out of date or buggy.

I see, I thought you tried it and it would help..

I just renewed my subscription, I'm not satisfied at the moment.

I didn't try it, I don't have the time. I expected the item I purchased to work, unfortyunately it doesn't and the developers are in no rush to help. I don;t have the time to test Joomshaper 'beta' products for them.

I also renewed my subscription, I'm beginning to regret that decision. Most of templates are either out of date, or not compatible with Joomla 4 or PHP v8.

I have beena customer for many years but I am reconsidering after recently.

@johnny with due respect don't spread bad things & even if you didn't try the patch which I have shared with you. Without checking the patch (package) you shouldn't give a unknown feedback another user. As a user, you should help us to build better quality products. I hope you will understand. Thanks

@CYbErX If you have any question please create a forum post or if you need this patch share your email address. I will share with you. Thanks

@Toufiq Yes, need it the patch. But when will it be public?

@Toufiq With respect, as a paying customer, I am entitled to my opinion on your products that I have purchased. If you don't like reading negative feedback, I suggest you endeavour to offer better support to your customers.

It's not my responsibility to try your patch. It's your responsibility to provide me with a working version of the product I paid for, you are responsible for testing, not me.

As a customer I want to support Joomshaper, as I have for many years. The only way you can build better products is by listening to customer feedback. I am happy to elaborate in private if you wish.

Check your email.

@Toufiq I agree with Johnny!

@Toufiq are you asking me to check my mail, or @CYbErX ?

@Toufiq Thanks for your support, but I suspect our feedback will be ignored and not considered.

@johnny

@Toufiq With respect, as a paying customer, I am entitled to my opinion on your products that I have purchased. If you don't like reading negative feedback, I suggest you endeavour to offer better support to your customers.

If you aren't happy about our support then I apologize to all of you. But, We try to provide a better quality support for our users. Yes, you are paying customer & if you want you can ask refund.

It's not my responsibility to try your patch. It's your responsibility to provide me with a working version of the product I paid for, you are responsible for testing, not me.

I didn't tell you to test our products. I gave you a patch & this patch has the solution to your issue. the official release will delay that's why I have shared a patch with you. If it's our fault then I am very sorry.

As a customer I want to support Joomshaper, as I have for many years. The only way you can build better products is by listening to customer feedback. I am happy to elaborate in private if you wish.

You can share your thoghts via email at [email protected]

-Thanks

@Toufiq: That sounds like my problem. I want to get the patch too.

@Ulf Nadge done

@Toufiq please provide me the patch as well.

Thank you

Is this patch included in the 4.0.7 update? The patch works so I don't want overwrite it.

Is this patch included in the 4.0.7 update?

Yes and Also some new fix added into the 4.0.7 version.

-Thanks