SP Pagebuilder Layout Bundles - Question | JoomShaper
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SP Pagebuilder Layout Bundles

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Livio

SP Page Builder 3 years ago

I bought 10 licenses from JoomShaper. Now I want to download and install the layout bundle. Is the bundle not included? The error message 'Error the mail address is not correct' appears. What do I have to do where to get rid of this error?

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12 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #93963

Hi Livio,

all is OK, I checked your email and license key and worked good on my site. I was able to Load page themes. Sometimes you have to clear Joomla cache after putting those data. And no empty space before or after e-mail.

In case of... Can you share access to one of those sites, as Super User.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #93964
  • Make sure (double check) that in SPPB Options/Configuration you put:
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L
Livio
Accepted Answer
3 years ago #93973
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L
Livio
Accepted Answer
3 years ago #93975
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #93979

Delete

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L
Livio
Accepted Answer
3 years ago #94010

x

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #94053

Sorry, somehow I still I cannt get in "foto_9161_2022.jpg

have you tried mentioned by me tips?

plus

IN SPPB Options > Delete email, Save and paste again, Save. Then clear Joomla cache. Check missing feature

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L
Livio
Accepted Answer
3 years ago #94094

not yet, but I've create a new Superuser, please try it

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L
Livio
Accepted Answer
3 years ago #94095

below the right URL

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #94121

I asked you 2x to check SPPB Settings if you put email and what you had?? login, not e-mail . Oh :(

foto_9162_2022.jpg

I will put what should be there, but please listen advices. Otherwise my written help doesn't make sense.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #94122

Fixed! I put e-mail and your license key, and saved settings, that's all.

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L
Livio
Accepted Answer
2 years ago #97493

Thanks for your help. I had to reinstall the page because it stopped working. Why can't I download and install a template from SPB that the content (images, text, etc.) is also visible? For me that would be very helpful time saving because I could then swap the existing images for my own.

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