I bought 10 licenses from JoomShaper. Now I want to download and install the layout bundle.
Is the bundle not included? The error message 'Error the mail address is not correct' appears.
What do I have to do where to get rid of this error?
SP Pagebuilder Layout Bundles
12 replies
Hi Livio,
all is OK, I checked your email and license key and worked good on my site. I was able to Load page themes. Sometimes you have to clear Joomla cache after putting those data. And no empty space before or after e-mail.
In case of...
Can you share access to one of those sites, as Super User.
- Make sure (double check) that in SPPB Options/Configuration you put:
Sorry, the right URL is:
https://kirchenchor-fischingen.ch/j4/administrator
Delete
x
Sorry, somehow I still I cannt get in "
have you tried mentioned by me tips?
plus
IN SPPB Options > Delete email, Save and paste again, Save. Then clear Joomla cache. Check missing feature
not yet, but I've create a new Superuser, please try it
below the right URL
I asked you 2x to check SPPB Settings if you put email and what you had?? login, not e-mail . Oh :(

I will put what should be there, but please listen advices. Otherwise my written help doesn't make sense.
Fixed! I put e-mail and your license key, and saved settings, that's all.
Thanks for your help. I had to reinstall the page because it stopped working.
Why can't I download and install a template from SPB that the content (images, text, etc.) is also visible? For me that would be very helpful time saving because I could then swap the existing images for my own.