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Layoutproblems after update to Sp Pagebuilder 3.8.8 and 3.8.9

Asked by Tim v.d.w 4 years ago Last activity 3 years ago

Hello Joomshaper team, I have a problem when updating from Pagebuilder 3.8.7 to higher versions like 3.8.8 or 3.8.9 the layout of the page crashed as you see in the Scrrenshot, the interaction doesn´t work anymore and the whole Layout with the lines has shifted and the lines have disappeared... luckily I have the 3.8.7 package and am now switched back and the site works again. The site is currently not online.
May be you can take a look.
Thanks and best wishes Tim

crashed Layout https://postimg.cc/7b24cg50

layout as it should be https://postimg.cc/G9kNGzB7

Accepted answer

Marked as the solution
Toufiq Senior Staff
3 years ago

There was free version of 3.8.9. Now it has been updated pro version. Please check again. Thanks

4 more replies

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Toufiq Senior Staff
3 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I have checked your home page layout issue and no problem found on my end. Please check the screenshot.

Google chrome browser.

https://prnt.sc/IFgpBalH4TZk

-Thanks

Tim v.d.w Asked this
3 years ago

Hello Toufiq yes you can't see that of course either, I switched back to sppagebuilder version 3.7.8. I'm doing the update again now and would be happy if you would check again.

Tim v.d.w Asked this
3 years ago

Hi Toufiq, okay but in my confiuguration it says SpPagbuilder pro, however, now it works as it should, thank you very much, regards, tim

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