No Access To SP Pagebuilder 4.0.7 After Update From 3.8.9 - Question | JoomShaper
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No Access To SP Pagebuilder 4.0.7 After Update From 3.8.9

k

könig

SP Page Builder 2 years ago

I was already working with the previous version of Pagebuilder and created all my pages there. I was able to open the site administration via a small plugin and enter my content. After updating the page builder to 4.0.7, the plugin disappeared and I can only select the page builder via the Joomla component. When I click this I get a 404 error. As if the new page builder 4 does not find my old page builder data.

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Accepted Answer
2 years ago #102600

Hello König,

please tell me you backed up the site before you updated to 4.0.7.

Upgrading version 3.x to 4.x is like playing Russian roulette.
If you are lucky, the site will still work or not work at all.

Based on the posts here in the forum, in many cases there is no way back.
Only restoring a backup is the safest method.

I wish you a nice evening or day anyway, depending on your time zone. :)

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #103605

Hello könig

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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