What is Wrong With My License ?
Arthur
Perhaps the problems with other extensions are related to this same problem. Started new article. Saved it and opened in SPB. then I tried to use some pre-designed blocks and they all show a TAG asking to buy a Pro version.
I have had those problems in the past and here they come again ! This is so disapointing. I can see my license entered in the settings. The site also is registered on your database, so why am I having those issues ?
What am I supposed to do ?
Arthur
Accepted AnswerTHIS IS SIXTH DAY I CANNOT USE THE PRODUCT !
OMG !!!! no reponse from the Support ? !!!
I AM REALLY SUPER FRUSTRATED AND IT LOOKS LIKE INEED TO QUIT THIS EXTENSION PERMANENTLY.
Ofi Khan
Accepted AnswerHello Arthur
Apology for the inconvenience. Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot
Best regards
Paul Frankowski
Accepted AnswerHI Arthur.
- Make sure that you have PRO version installed, sometimes, very rare, during auto-update LITE could be installed.
- Check if you have e-mail and correct license key inserted, sometimes browser suggest change and people do not read and click save.
- Clear Joomla cache.
Those are popular problems in 99% cases.