No Download Despite Agency License - Question | JoomShaper
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No Download Despite Agency License

GS

Gerald Schifneg

General 2 years ago

I have an active license for your product "Agency". However, I can't download extensions and templates without getting a purchase prompt. All extensions etc. should be included in Agency. How does this problem come about and how can it be solved?

Greetings from Austria! Gerald

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4 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #94574

Ok our team will reply back to you. You can now close this post by accepting the answer and continue with our email.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #94510

Hi

Thanks for contacting us. Could you please give me your email address? I need to check.

-Regards.

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GS
Gerald Schifneg
Accepted Answer
2 years ago #94514

Thanks! I sent you an email ([email protected]).

Regards

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Joe
Joe
Accepted Answer
2 years ago #100015

ok

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