Helix 2.0.11 & Rythm 2.0.0 - Question | JoomShaper
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Helix 2.0.11 & Rythm 2.0.0

T

Tony

Template 2 years ago

Hi, I've upgraded my Rythm template and Helix Ultimate framework and a site I'm working on using the Rythm quickstart package has developed a glitch!

The slider I'm using on the home page no longer works on larger screens (retina)? It appears on mobile devices and when I shrink the browser window, so it's still there!!!

https://electricmonkmusic.com/

Can someone please advise how to rectify this. I suspect it's a CSS Class or Custom CSS issue, but I'm no coder!

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6 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #97320

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I have checked via Macbook Pro retina device and it works fine.

https://drive.google.com/file/d/1LdzevFmuPDDYqY06RGleWkAQly43oMBH/view

-Thanks

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T
Tony
Accepted Answer
2 years ago #97341

Many thanks Toufiq, I too have a Macbook Pro retina (the latest) and it it works fine also. But on my 27" 5K iMac it doesn't display, as per my previous screenshot. Others (most importantly my clients) are also experiencing the same problem! http://electricmonkmusic.com/downloads/Screenshot.png

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T
Tony
Accepted Answer
2 years ago #97348

I'm pretty sure it's a template issue CSS Class: rythm-slider

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #97565

Please check now. Thanks

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T
Tony
Accepted Answer
2 years ago #97575

Thank you Toufiq. You have resolved the problem, however I wish to know what you have done to do so, so I don't repeat the issue and have to come back to you.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #97612

I have added a css code inside the template settings custom css box. Thanks

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