After upgrading from Joomla 3, Backend editor won't show - Forum | JoomShaper
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After upgrading from Joomla 3, Backend editor won't show

Asked by Matt Hunt 3 years ago Last activity 3 years ago

When clicking on "Edit with SP Page Builder" in the backend, it immediately takes me to the front end editor. JCE Editor was on the site, I've unistalled it. Still won't work

Please advise

22 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Which version did you use of Page Builder?

-Thanks

Matt Hunt Asked this

Hi,
It is 4.0.6

Matt Hunt Asked this

Just installed SP Pagebuilder and Helix ulitmate on a new joomla installation and it is doing the same thing. Create the article in the back end, but when I click on "Edit with SP Page Builder" it takes me to the front of the site.

Toufiq Senior Staff

Will you please provide me the Joomla administrator access to check the issue?

Matt Hunt Asked this
3 years ago · edited

Good morning,
Thank you for checking into this. I've included the site credentials. Also just realized, I can't modify my existing pages either. When I click on an article to modify it takes me to the screen to decide to use a joomla editor or SP Page builder, if I select SP Pagebuilder it takes me to the front to create a new page. So I am complete stuck at the moment on these sites.

I now have three sites doing this same thing.

I've several sites still running version 3.8.9 with no problems
Upgrade them to 4.0.6 and thats when it starts

Toufiq Senior Staff

Administrator URL redirect me in home page. Please check & let me know. Thanks

Matt Hunt Asked this

The Admin URL has a "!" on the end, please be sure to use it or it will redirect you to the home page

Toufiq Senior Staff

I have checked the test article and it works fine.

Matt Hunt Asked this

No it isn't working.
Try clicking on an existing article? But please don't modify. This is a live site

Matt Hunt Asked this

Here is a screen video of what I'm seeing when trying to edit an existing page

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