Newsberg Template Problem Loadint And Information - Question | JoomShaper
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Newsberg Template Problem Loadint And Information

VJ

vidal bravo Jandia

Template 2 years ago

On mobile version version the following informations at the top of the template :

phone 06 04 14 24 55 [email protected] Lundi - Vendredi / 8h - 17h doesn't show ?

And there is an other problem. when I load the site or i reload the website on mobile version, the page does not want to load.

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15 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #98172

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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VJ
vidal bravo Jandia
Accepted Answer
2 years ago #98192

Here is admi access

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #98483

Please provide me the correct url of administrator.

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VJ
vidal bravo Jandia
Accepted Answer
2 years ago #98500

Sorry here is :

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #98534

It displayed fine.

https://prnt.sc/9dN2jGXE03Ii

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VJ
vidal bravo Jandia
Accepted Answer
2 years ago #98539

When you go to mywebsite with my smartphone when you click on the logo because you have changed of page, the site cannot load the homepage. Test qith a mobile not with the chrome dev tools mobile version.

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VJ
vidal bravo Jandia
Accepted Answer
2 years ago #98600

Hello tariq,

Here is a video link of the website on smartphone. That show the problem (issue)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #98669

Give me permission to check your google drive attachment. Thanks

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VJ
vidal bravo Jandia
Accepted Answer
2 years ago #98713

I think it's ok now. tell me if it's not.

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VJ
vidal bravo Jandia
Accepted Answer
2 years ago #98734

I give you the right link

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #98796

Please check the off-canvas logo link. Thanks

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VJ
vidal bravo Jandia
Accepted Answer
2 years ago #98818

Of which off-canvas logo link do you talk about, please ?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #98951

Did you remove URL?

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VJ
vidal bravo Jandia
Accepted Answer
2 years ago #98963

I stopped the project your product is not in perfect running. Sorry, I asked a refund. I have not time to spend

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #99021

Feeling really bad. I hope you will come back again. Thanks

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