Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the correct Joomla administrator access to check the issue? I will check & get back to you soon. 

Login denied! Your account has either been blocked or you have not activated it yet.

-Thanks

Sorry. Unfortunately, the account was still blocked. It works now.

Ulf

I have checked my end and it works fine without any problem.

https://prnt.sc/1Ap8q3vXMf08

Hi Tofiq, the problems arise when I edit the landing page (module ID 222). Please look at the Image Carousel: When I create a new article, insert text and image, then click "save" the first time, everything works fine. If I change something else and click "save" again, the page freezes. Further processing is only possible after refresh. This is exactly how it goes on: edit, save, refresh. This is very annoying and wastes time. Could you please give me additional help? Thank you very much for your effort Ulf

I don't see any Carousel on this module. Can you share an screencast video?

Hello Toufiq, here is the video. I hope it is helpful. But: it doesn't matter which element is to be edited. Freezing always occurs after the 2nd save. Best regards Ulf

I have added a demo slide as new item on your slideshow. Please check again and let me know. Thanks

Hello Toufiq, I applied the patch. Unfortunately the problem is still there. I delete the demo slide and hidden the image carousel and added a new row with 3 pictures. The page/editor freezes with the 2nd save. Best Regards

Did you test new site? If yes, Is it possible to share your administrator login info via hidden content area to check the issue? Thanks

There it is! Ulf

Hello Toufiq, this patch works fine now. Thanks for your support. Best regards Ulf

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

https://www.trustpilot.com/review/www.joomshaper.com