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Many layout bundles on joomshaper.com do not work properly

Asked by Andreas 3 years ago Last activity 3 years ago

Many layout bundles on joomshaper.com do not work correctly. As I see it, it is a general fault of all of them. Guessing Page Builder 4. When I install and test them on some of my pages they work fine, but I'm using 3.x (Go go back admin).
The problem is when you want to see how they look and "feel" them a bit, if they don't work as they should on your side, the whole thing with the gallery falls apart.

Some of the ones I've looked at just now are:

Accepted answer

Marked as the solution
Ofi Khan Staff

Andreas

Sometimes this issue occurs due to our server. It works fine now.

16 more replies

Ofi Khan Staff

Hello Andreas

Thanks for your valuable feedback. These layout bundles are made with SP Page Builder 3. Some might face issues in SP Page Builder 4. Little adjustments should fix it.

Best regards

Andreas Asked this

Hi Again.
I am using SP 3. So there should not be any problem with them as i can see?

Right now i getting a "Templates not found."
When i want to import a page / layout bundle. Can you please fix this problem? This is on all customers domains.

Ofi Khan Staff

Have you activated your license? Please activate your license key in SP Page Builder options and then check the issue.

jean luc trevilly

Hello,
I have also a "template not found" error with SP3, this error is often reported in the forums but is still not fixed.

Andreas Asked this
3 years ago · edited

Of course i have an active License and checked the options. It have just stopped working on ALL clients pages.
I have been here for years. Please show some will to help.

Ofi Khan Staff

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Andreas Asked this

Ok, done. Let me know. This error is on every site.

Andreas Asked this

I can only confirm that the import of bundles now work again. But there is bundles missing it seems.

‏‏‎ ‎J‏‏‎‎e‏‎‏‏‎‎n‏‏‎‎s W.‏‏‎

@Andreas
That layouts are missing in version 3.x is unfortunately correct, because the layouts are not always provided for both versions.
A good example is the new Architectural layout.
Which is not available for 3.x.
Regardless of the layout folder indicator that there is a layout.

Unfortunately there is no indicator on the website itself that the template is only available for SPPB 4.x but not for 3.x.
Only the blog-post indicates, that this layout is only for SPPB 4.x.

a free layout bundle for all our SP Page Builder 4.x Pro users!

https://www.joomshaper.com/page-builder/layouts

@Ofi Khan would you please forward this to the team?

Andreas Asked this

That is not correct, the new ones are not avalible in any version of PB.

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