I've seen a lot of posts about this issue and seems support is recommending a handful of custom css options and i've tried them all and none of them look good. I noticed this also using the SP Image Carousel element also. How does JoomShaper not resolved this. I've never seen a slide show builder not make images repsonsive and force you to manually make css customizations.
Every other slide show extension out there when you shrink your screen down, the height and width both adjust. That is the definition of responsive. The image doesn't get cut off, the image height isn't suppose to stay the same height at any break point.
What is the best solution?