Errors After Installing SP Pagebuilder 4 - Question | JoomShaper
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Errors After Installing SP Pagebuilder 4

Eric Caldwell

Eric Caldwell

SP Page Builder 2 years ago

Searched the support forums but not quite finding what I'm looking for.

I have a site I just tried to install SP Pagebuilder Pro 4 on and the install produced errors after the install. The site has SP Pagebuilder 2.x installed now.

After the install, I was getting 500 errors on the frontend and finally turned on debugging to see what was up. Attached is what I got.

Note: Had to restore the account from a backup to get the site back up and running.

Cont: I tried installing 3.8.9 and that 'seemed' like it worked but when I went to edit a page, all the block areas were gone. The existing content was still showing on the frontend but wasn't editable from the backend.

Had to do another restore.

Joomla 3.10 PHP 7.4x Template Helix 2.5.6

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1 Answers
Anne
Anne
Accepted Answer
Support Agent 2 years ago #100671

Hello there,

Please take our humble apology for the experience with our product .Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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