Slideshows - Image Aspect Ratio Issue - Question | JoomShaper
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Slideshows - Image Aspect Ratio Issue

BP

Bruce Paine

SP Page Builder 2 years ago

This is not so much a question but feedback about SP Page Builder Pro. One of the main reasons I bought a copy was to make use of the attractive slideshow offerings.

Previously I was using Smart Slider 3 which is surprisingly well featured and reliable given it is a freely available Joomla component. However, I was attracted to the Joomshaper alternatives and other features. Rather than installing multiple third-party components, SP Page Builder Pro seemed to offer everything.

I have spent several days creating various test slideshows using the layout bundles and options. I've even formatted images to the exact size of the demo images to ensure the images are rendered properly. However, in all the attempts, when viewing the slides on Smartphones the image aspect ratio is being rendered incorrectly.

I also experienced some strange behaviour in the SP Page Builder Pro page editor when adding slider layout bundles. The demo slider would be completely blank for Desktop and Laptop views and only appear when changing the device selection. This could be a hosting issue but my hosting provider has confirmed all the settings are correct and memory has been increased to the level recommeneded by Joomshaper.

I've reluctantly deleted all the SP Page Builder Pro sliders from my site and restored Smart Slider 3 which I highly recommend to others. It just works with minimal hassles or none at all.

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3 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #101268

Honestly though, shouldn't these plugins just work 'out of the box' without having to make mysterious, behind-the-scenes adjustments?

We will improve it in the future.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #101155

Hi there,

Thanks for contacting us. Sorry for the inconvenience. If you compare it with the Smart Slider then I need to say the smart slider is an advanced slider than the Page Builder slideshow addon. If you need help fixing your issue with the mobile device then you can share your site URL & administrator access. I will check & get back you soon.

-Thanks

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BP
Bruce Paine
Accepted Answer
2 years ago #101163

No, that's ok thanks. My site transformation is now complete and I don't want to touch it. The Smart Slider has provided the solution I was after.

I'm also not able to share admin access as which is restricted to specific IP addresses.

Honestly though, shouldn't these plugins just work 'out of the box' without having to make mysterious, behind the scenes adjustments?

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