Access To Tamplates - Question | JoomShaper
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Access To Tamplates

D

Denis

Template 2 years ago

Dear Sir/Madam,

I have a Page Builder Pro Developer License for several years, but I can not donwload templates for free.

Please check it out for me.

Regards, Denis

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5 Answers
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #102234

Hi

Thanks for contacting us. Could you please give me your email address so that I can check?

-Regards.

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D
Denis
Accepted Answer
2 years ago #102289

Hi, My e-mail is [email protected]

Thx

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #102376

Hi

You have an active plan on Page builder pro-Agency plan not template plan.

https://prnt.sc/1rHB0SgZC6Cm

That's why you arw not able to download the templates.

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D
Denis
Accepted Answer
2 years ago #102398

Thanks,

But in your offer it says: "Access to all templates."

Pls take a look at your web site for Agency plan:

https://www.joomshaper.com/pricing#page-builder

Regards, Denis

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #102577

But you have purchased it in our previous pricing plan not the latest Agency plan. In previous we have agency plan only for SPPB not for templates.

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