Problem with animation - Forum | JoomShaper
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Problem with animation

Asked by artisanet 3 years ago Last activity 2 years ago

9 replies

artisanet Asked this

Hello
anyone to answer my question?

Merci

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: Can you share an screencast video about the full scenario?

-Thanks

artisanet Asked this

Bonjour et merci

You can desactive background video of the row for best see

Toufiq Senior Staff

Can you share an screencast video about your issue?

Yiannis

I have the same problem.
Is there a solution about this?
For example take a look at
https://ilidaoralsurgery.gr/el/services-2/panoramiki-aktinografia.html

Toufiq Senior Staff

Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

Yiannis
2 years ago · edited

However, I would like to know the solution, because the problem occurs only in my website.
When I see the dentro template preview, the animation is working fine.

Yiannis
2 years ago · edited

The problem remains.
The first big image (left) and the text on right appears immediately, then this row with pic and text animated.
I would like the animation without the immediate display of the row.
https://prnt.sc/dgnpMWs4Rfpb

Toufiq Senior Staff

I have checked both URL and it works fine.

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