After upgrade to version 4 - frontend editing is empty - Forum | JoomShaper
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After upgrade to version 4 - frontend editing is empty

Asked by Heike Schulz 3 years ago Last activity 3 years ago

Ahoi,

after upgrading my Page Builder to version 4, it is no longer possible to edit my pages via frontend editing. Backend editing is not possible in this version, I see.
Live sites are all fine and everything is displayed as intended. It seems that while editing, div with id="sp-pagebuilder-container" is empty. Browser cache and jommla cache were deleted and multiple Browsers were tested. With no effect.
Do I have to downgrade to version 3?

  • SP Page Builder: v 4.0.7
  • Joomla: v 3.10.11
  • PHP: v 8.0.27
  • Template: custom

Thanks in advance

It looks like this:

https://i.ibb.co/VLv29rh/Screenshot-2023-02-08-083827.png
picture URL

8 replies

Oldest first Newest first Most helpful
Ofi Khan Staff
3 years ago

Hello Heike Schulz

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Heike Schulz Asked this
3 years ago

Thanks, I send you the required access dates.

Ofi Khan Staff
3 years ago

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial

Heike Schulz Asked this
3 years ago · edited

Oh, I see my last reply was not submitted. So sorry for the delay.
backup ZIP-file is in hidden content.

Heike Schulz Asked this
3 years ago

So is there an update on how to solve this problem or do I have to downgrade to version 3?

Ofi Khan Staff
3 years ago

Apology for the delay. Please disable all third-party system plugin and check the issue.

Heike Schulz Asked this
3 years ago

By testing on a local server I found out, that switching to another template will not actually produce this misbehaviour. Though I did not find out why becauce using a nearly empty template without any plugins (or similar) will not work.
Nevertheless we will not switch to version 4 anyway because there is no longer a backend editing function. This is neccessary for external widgets because they are not showing up in frontend editing.
So this post is just for information purposes, maybe it can help others.

Nonetheless thanks for your support.

Ofi Khan Staff
3 years ago

Thanks for the update. The backend editor will be back soon. Hope to see you then.

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