Crash Upgrade To Joomla4 - Question | JoomShaper
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Crash Upgrade To Joomla4

GL

Grethe Lambrecht

Template 2 years ago

I am still waiting for you answer/help to 4wellness.dk that crashed when I activated SP Pagebuilder again after upgrade

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16 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #104852

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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GL
Grethe Lambrecht
Accepted Answer
2 years ago #104913

passwords below

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #105096
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GL
Grethe Lambrecht
Accepted Answer
2 years ago #105101

I do not know what thi means?? Do I need Lightshot to see anything?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #105160

I do not know what thi means?? Do I need Lightshot to see anything?

No. Just open this URL. You will see an error. I can't login administrator area.

-Thanks

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GL
Grethe Lambrecht
Accepted Answer
2 years ago #105177

I see the error I cannot get into back end either is there a file I can correct via FTP or do I have to re-install joomla 3?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #105292

Yes, You should re-install. Thanks

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GL
Grethe Lambrecht
Accepted Answer
2 years ago #105769

I have reinstalled 4wellness - with joomla 3 and tried to upgrade to joomla 4 and I followed the instructions in https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#basic2 where I ignored the warnings for joomshaper - and secured that everything was as recommended in php etc.

but the same happens Call to undefined method Joomla\CMS\Application\AdministratorApplication::isAdmin()

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #105825

Hello Grethe Lambrecht

Please go to configuration.php file and set

public $debug = true;

Then we can see the error location.

Best regards

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GL
Grethe Lambrecht
Accepted Answer
2 years ago #105827

thanks. I did that - (only $debug - not $debug_lang)

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GL
Grethe Lambrecht
Accepted Answer
2 years ago #106081

have you seen my answer???

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #106123

Please disable spcookieconsent and then administrator will load. On your files, go to plugins/system and remove spcookieconsent folder.

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GL
Grethe Lambrecht
Accepted Answer
2 years ago #106275

i did that. then frontend worked - but not back-end

then I removed JCE editor and NOW IT WORKS

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #106375

Looks like JCE has the issue. Please contact them and use the latest version.

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GL
Grethe Lambrecht
Accepted Answer
2 years ago #106493

what about spcookieconsent, that was removed its from you? should this be installed again?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #106591

We will improve it. Thanks

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