crash upgrade to joomla4

Toufiq Senior Staff

3 years ago

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

GL

Grethe Lambrecht Asked this

3 years ago

passwords below

Toufiq Senior Staff

3 years ago

https://prnt.sc/jWfAz7A_0dGS

GL

Grethe Lambrecht Asked this

3 years ago

I do not know what thi means??
Do I need Lightshot to see anything?

Toufiq Senior Staff

3 years ago

I do not know what thi means?? Do I need Lightshot to see anything?

No. Just open this URL. You will see an error. I can't login administrator area.

-Thanks

GL

Grethe Lambrecht Asked this

3 years ago

I see the error
I cannot get into back end either
is there a file I can correct via FTP
or do I have to re-install joomla 3?

Toufiq Senior Staff

3 years ago

Yes, You should re-install. Thanks

GL

Grethe Lambrecht Asked this

3 years ago

I have reinstalled 4wellness - with joomla 3
and tried to upgrade to joomla 4
and I followed the instructions in https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#basic2
where I ignored the warnings for joomshaper - and secured that everything was as recommended in php etc.

but the same happens
Call to undefined method Joomla\CMS\Application\AdministratorApplication::isAdmin()

Ofi Khan Staff

3 years ago

Hello Grethe Lambrecht

Please go to configuration.php file and set

public $debug = true;

Then we can see the error location.

Best regards

GL

Grethe Lambrecht Asked this

3 years ago

thanks.
I did that - (only $debug - not $debug_lang)