Oneclip template| SPPBPro | Slider has disappeared cannot edit - Forum | JoomShaper
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Oneclip template| SPPBPro | Slider has disappeared cannot edit

Asked by hillary_h 3 years ago Last activity 3 years ago

Hi,

When editing the Corporate SPPB page Corporate the Slider has disappeared and I cannot edit it. It is visible on my home page.

Please can I have it retrieved.

Thanks

Joomla 4.2.7
Tempalte Oneclip

7 replies

Oldest first Newest first Most helpful
hillary_h Asked this
3 years ago

Please see correct credentials below

hillary_h Asked this
3 years ago

I have attached a screen grab of the page builder section. it starts with the next section of the page and the top slider has disappeared

Ofi Khan Staff
3 years ago

Hello hillary_h

I can see and edit the slideshow. I think your issue is fixed.

Best regards

hillary_h Asked this
3 years ago · edited

Hi Ofi, not sure what you did this is not resolved. please can you revisit. Thanks

What i am doing is once i'm logged into Joomla.

  1. Going to SPPage builder
  2. Selecting Page
  3. Selecting Corporate.
  4. Corparate page opens ina new tab.
  5. The slider is not visible/available to be edited.

Occasionally it is available at first access. Subsequently it cannot be accessed. i do clear cache etc. Makes no difference.

  1. It seesm each time I edit a section it disappears. Now the "About us" Section is not available for edit!
Ofi Khan Staff
3 years ago

Please do not use disabled section in the page. Onepage template does not work well with it. Please remove the disabled section and only use the sections that are linked to the menu item. Then check your issue.

hillary_h Asked this
3 years ago

Hi Ofi. i really do not follow what you are saying above. I deleted the sections I no longer wanted instead of disabling them.

When i first went in today I could edit my slider in SPPB - now it has disappeared again.

This slider is missing https://prnt.sc/hhbAZbNlEpmU

Also the : "About us" part is missing https://prnt.sc/YQdRLxQdO-gR from SPPB. i cannot edit it.

This is really fustrating.

Thanks

Ofi Khan Staff
3 years ago

It looks like SP Page Builder 4 does not work properly with the template. I have forwarded this issue to the developer. If possible, use SP Page Builder 3 until the next template update.

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