Instagram Gallery Addon - Question | JoomShaper

Instagram Gallery Addon

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Filipe

Extension 1 year ago

Hello,

I was using for some time the Instagram Gallery Addon on a website built with the Strings Template. Not knowing why, the connection stopped working and now I have the error "Sorry, something went wrong." when I try to regenerate de access token.

I tried to go through the guide you have here: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/instagram-access-token , recreating the app, but the result is the same. I already tried to update the SP Page Builder on a copy of my website (I was using the 3.7.4 version, and updated to the 4.0.7), but the result is the same.

I really don't know where the problem is, so I ask for your help. Is there something else I can do to troubleshoot my problem?

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1 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #105731

Hello Filipe

I have made a tutorial on How to setup Instagram Gallery Addon. Please follow the steps in the tutorial. Make sure that you have checked the additional steps in the description too. You may also follow this forum solution about this issue.

Best regards

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