Helix And SP Pagebuilder Hanging Up On IPads - Question | JoomShaper
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Helix And SP Pagebuilder Hanging Up On IPads

JC

John Clapps

SP Page Builder 2 years ago

I just upgraded to Helix 2.0.12. I have the latest SP PB also.

The home page has animation in it that has worked for the last year. Right now it works perfectly in all Mac browsers, iPhone browsers but not on iPads (two different ones with different operating system versions.) I get a white browser window with the message "A problem repeatedly occured on "https://brand24llc.com/"

This also happens when Helix is trying to draw the page.

Please advise. The site is listed above.

John

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1 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #107565

Hi

Thanks for contacting us. I have checked it and it seems ok on my end. Could you please give me a screencast of your issue?

-Regards.

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