SP PAGE BUILDER 4 - Question | JoomShaper

SP PAGE BUILDER 4

SM

Stefan McRae

SP Page Builder 1 year ago

In Layouts>Blocks>Table #5 in SP PB pro, I can see the pagination on the backend, but not on the front end. I can't see a page 2 on the front end. All of the information that is supposed to be on page 2 on the front end is showing as one continous page on the front end.

In Layouts>Blocks>Table #5 in SP PB pro, Sometimes I'm not able to input data into the cells. I can't save any information to page 2 of the table.

This problem has been going on for several weeks now. Can someone please fix this?

https://crushgk.com/status

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22 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #109389

Hi

Thanks for contacting us. Could you please give me a screencast of your issue?

-Regards.

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SM
Stefan McRae
Accepted Answer
1 year ago #109738

This is the backend capture and what should be on the front end.

https://prnt.sc/Zg_PvmciSJVm

This is the frontend capture. As you can see There is no page 2. The page 2 contents have extended the table shown.

https://prnt.sc/XEeqd_ld6Ya6

This last screenshot is what the table looks like on my mobile phone or tablet.

https://prnt.sc/xbcZHJg_P41_

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #109756

Please keep a backup and remake this table again. You can follow this documentation below:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/table

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SM
Stefan McRae
Accepted Answer
1 year ago #109858

I can't make any changes anymore. Eventhough I have paid for sp page builder pro, all of the elements under "Block" wants me to pay for them again. This is the second time this has happened to me. Can you fix this problem?

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SM
Stefan McRae
Accepted Answer
1 year ago #109962

Rebuilding the page didn't work. I tried using a different table this time. Below are screenshots of the new table. As you can see, the first two screen shots show pagination of 2 pages on the backend. The third screenshot clearly shows that the pagination is not working on the front end. As I explained in previous chats, I also can not save any information to the second page on either the front or backend. Another issue is that when you look at the table on a mobile phone, the picture from the "person" addon shrinks to the point you can't make out the image.

https://prnt.sc/kXdU4Vv6f1qf

https://prnt.sc/5piMoahbZja4

https://prnt.sc/nLMhCu_nGiNF

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SM
Stefan McRae
Accepted Answer
1 year ago #109966

The borders on the tables are also not sizing correctly on mobile devices.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #110020

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please check the screenshot.

https://prnt.sc/z7d8vp

-Thanks

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SM
Stefan McRae
Accepted Answer
1 year ago #110026

Thank you!!! That helped with the resizing issue for the border. What about the other issues:

  1. pagination is not showing on the frontend
  2. I can't save information on page 2 and beyond
  3. The image of the "person" addon shrinks to the point you can't recognize the pic on mobile devices
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #110220

Could you please create a new forum post about these new issues?

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SM
Stefan McRae
Accepted Answer
1 year ago #110264

these are the same issues I've been complaining about for the past 4 weeks.

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SM
Stefan McRae
Accepted Answer
1 year ago #110269

As you have asked, I've built a completly new table using a different template from the "Blocks" & I still have the same 3 issues mentioned previously.

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SM
Stefan McRae
Accepted Answer
1 year ago #110379

Can someone acknowledge that the issue is being worked? This is seriousley frustrating going on 4 weeks without even a clue as how to fix this problem.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #110424

But in this post you only asking about table responsiveness. Not pagination. I think you are talking about your other forum post. Could you please give me that forum link so that I can inform our team?

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SM
Stefan McRae
Accepted Answer
1 year ago #110426

If you look at the posts from 2 days ago and again 2 weeks ago, I describe the pageination in detail. And yes I mentioned it also in previous posts.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #110674

Which post? Could you please give me the link here?

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SM
Stefan McRae
Accepted Answer
1 year ago #110684
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #110895

Sorry I dont have enough information about it. Could you please craete a new forum post about it? So that I can forward t to our senior staff.

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SM
Stefan McRae
Accepted Answer
1 year ago #110959

I am not creating a new forum, all of the info is already in this post.  The info has been repeated more than once in several forums. What exactly don't you understand?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #111204

I have forward it to our team. I hope they will solve it soon. Allow us some time please.

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SM
Stefan McRae
Accepted Answer
11 months ago #112902

https://crushgk.com/administrator/ username: temp-support2 password: -QU7DeFvUXoMGbiV3gv.jcLW

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SM
Stefan McRae
Accepted Answer
10 months ago #115229

I haven't heard anything from your team in a month and this problem has persisted for 2 months. What is being done to resolve this problem and how much longer do I need to wait for a resolution?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 10 months ago #115324

That's why I said please create a new forum post about that topics which is not resolved. So that I can forward it to our team.

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