Syntax Error, Unexpected Token "\" - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Syntax Error, Unexpected Token "\"

MS

Marco Spina

Template 2 years ago

Hello there, since some time my site is unreachable, the error shown is 'Syntax error, unexpected token "\"'.

Can you please help?

Thanks. BR

Marco

P. S.: template is Helix Ultimate 2.0.12 P. P. S.: fixed by downgrading PHP from 8.0 to 7.4

0
7 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #109732

Hello Marco Spina

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

0
MS
Marco Spina
Accepted Answer
2 years ago #109831

Hi Ofi, actually, I found out that the problem was due to the php server's version (8.0); downgrading it to 7.4 solved the issue, but of course this is only a temporary solution, since php 7.4 is going end-of-life. Is it available already a Helix Ultimate php 8 compatible? If not, when it will be available?

Thanks.

Marco

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #110072

Helix Ultimate is PHP 8 compatible. It should not happen on PHP 8.

0
MS
Marco Spina
Accepted Answer
2 years ago #110181

Well, it isn't. I confirm that after switching to PHP 8 the site stops working. I downloaded and reinstalled once again the template from your site without success. Please find in the hidden content your admin credentials. Thanks.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #110916

You have an older SP Page Builder version which is not compatible with PHP 8. Please update SP Page Builder. Hopefully, your issue will be solved.

0
MS
Marco Spina
Accepted Answer
2 years ago #111198

Yes, upgrading SP Page Builder made the job. Thanks!

BR

Marco

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #111293

You are welcome 😊

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

0