Offcanvas Mnobile Menu Dissappeared - Question | JoomShaper

Offcanvas Mnobile Menu Dissappeared

MS

Martin Seidl

Helix Framework 1 year ago

Hi Team,

see https://www.alpenverein-aibling.de/ on mobile view. the offcanvas menu is not there anymore???

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17 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #110390

Hey Martin, I hope you're OK. On your site nothing disappears unless the logo mouse eats it ;p


You have change Height of Header for mobile view. Now you have 50px and should be around 70px.

First disable CSS compression, then do that (look at 2 red marks!)

Then Recompile SCSS > CSS from Advanced tab.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #109929

Hi Martin,

easy to fix in 60sec. I will record a video to show you how to etc.

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MS
Martin Seidl
Accepted Answer
1 year ago #109931

I found post now regarding this topic https://www.joomshaper.com/forum/question/22910 I changed preset offcanvas menu color ad now it seems to work or was that you????

It seems it was because of an helix update. Should this create a non visible menu on mobile view????

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #109932

Done. Yes, it was me (probably).

Video >> https://youtu.be/OFgIgCB8e1Q

In next update we will try to solve it without that action in case of...

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M
miacs
Accepted Answer
1 year ago #110066

Hello Paul

I have the same problem with the Offcanvas menu on the mobile that it is not displayed. I noticed this after an update to joomla 4.2.9. I have the latest SP Pagebuilder version and Helixultimate. I have also tried what you show in the video but even then my offcanvas is not displayed on the mobile. Could you help me with this?

https://onlyonebreath.ch

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M
miacs
Accepted Answer
1 year ago #110067

Hello Paul

I have the same problem with the Offcanvas menu on the mobile that it is not displayed. I noticed this after an update to joomla 4.2.9. I have the latest SP Pagebuilder version and Helixultimate. I have also tried what you show in the video but even then my offcanvas is not displayed on the mobile. Could you help me with this?

https://onlyonebreath.ch

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #110121

@miacs

What I see now

info_768_2023.jpg

info_767_2023.jpg

I tested on two browsers (firefox/chrome) and worked fine.

Please try again, from different browser maybe or clear browser cache.

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M
miacs
Accepted Answer
1 year ago #110229

Thanks Paul i clear the browser cache on my mobile phone and now its work fine. Again thanks for your help. Great job

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MS
Martin Seidl
Accepted Answer
1 year ago #110364

Hey Paul, but it is not only that the mobile menu disappaers but also the height of the header on mobile view changed. Logo does not fit any more. see spielratz.org

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MS
Martin Seidl
Accepted Answer
1 year ago #110407

Thnx a lot! Good 2 know I can do it via template options!

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MS
Martin Seidl
Accepted Answer
11 months ago #113110

Hey Paul,

I am really upset that it is me now that I have to change alle the websites from my customers that use helix ultimate and your method described above does not work in each case.

se https://kymati.com/

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 11 months ago #113113

Martin.

  1. No Helix Template
  2. I cannot also install anything

so I cannot help right now.

Maybe install helix ultimate 2.0.11 and wait for 2.0.13 update, OKAY?

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MS
Martin Seidl
Accepted Answer
11 months ago #113114
  1. it is helix ultimate???
    1. why installing?

you mean I can downgrade to 2.0.11 ?

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MS
Martin Seidl
Accepted Answer
11 months ago #113115

Helix ultimate 2.0.11 is not onthe joomshaper website any more:-(

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 11 months ago #113119

But you should have it in DOWNLOAD folder that use your browser.

You don't keep extensions and templates anywhere? I can't believe it.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 11 months ago #113121

For all those who use DELETE file & Empty trash too often >> https://ufile.io/ghqw5mcj

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MS
Martin Seidl
Accepted Answer
11 months ago #113134

Yes u ar rigth had the Helix ultimate 2.0.11 in my downloads folder.

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