Dropdown Arrow Icon Not Showing Offcanvas Menu - Question | JoomShaper
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Dropdown Arrow Icon Not Showing Offcanvas Menu

ML

Mike Lawson

Helix Framework 4 days ago

Hello, Im not seeing the dropdown icon next to my menu items, in the offcanvas menu,

URL is https://2026.michiganpuretaxhelp.com/

Im using Helix U 2.2.9

Joomla 5.4.7

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5 Answers
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 4 days ago #231801

Hi,

Thanks for contcating us. Could you please check your site URL? It does not working. And also give me a screenshot of your issue please.

-Regards.

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ML
Mike Lawson
Accepted Answer
4 days ago #231803

Sorry, the active url is michiganpuretaxhelp.com

Here is a screenshot of the offcanvas menu

https://prnt.sc/BrHDp45-kxAr

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 17 hours ago #231965

Hi,

Please check your site URL, I cant access on that.

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ML
Mike Lawson
Accepted Answer
17 hours ago #231967

Hello

URL should be working fine, just loaded site

https://michiganpuretaxhelp.com/

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 3 hours ago #231999

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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