Dropdown Menu Arrow Icons Not Displayed After Update To Joomla 5 / Helix Ultimate - Question | JoomShaper

Dropdown Menu Arrow Icons Not Displayed After Update To Joomla 5 / Helix Ultimate

K

Kay

Helix Framework 2 weeks ago

Hello,

after migrating our website to Joomla 5 and updating to the latest version of Helix Ultimate, the dropdown arrow icons in the main navigation are no longer displayed correctly.

The dropdown menus themselves work as expected, but instead of the arrow icons, only invalid or broken characters are shown.

We inspected the issue using the browser's developer tools and found that the arrows are generated via the following CSS rule:

.sp-megamenu-parent > li.sp-has-child > a:after { font-family: "Font Awesome 6 Free"; content: "\f107"; }

The CSS rule is present and appears to be correct, but the icon is not rendered properly.

Could you please advise whether this is a known issue with the current version of Helix Ultimate or if any additional configuration or fix is required?

Thank you very much for your support.

Kind regards,Kay

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5 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 weeks ago #230074

Hi,

Thanks for contacting us. Could you please keep a full site backup and give me your site access? So that I can check.

-Regards.

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K
Kay
Accepted Answer
2 weeks ago #230105

Thanks for the quick reply. Attached are the details for the backend. Regards, Kay

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 weeks ago #230189

I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?

Looking forward to your response.

Best regards

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K
Kay
Accepted Answer
1 week ago #230719

Great. Many thanks. Everything is perfect.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 week ago #230723

Thank you for your kind feedback. I'm glad to hear that everything is working perfectly now.

If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're always happy to help.

Please marked the issue as solved

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