Missing 'License & Update' Setting In SP Page Builder (Helix Ultimate Joomla 5)
Anastassia Panenko
Hola, I've installed the Quick start package of Helix Ultimate, updated it to Joomla 5. I need to introduce the license code for SP Page Builder but the 'License & update' tab in settings is missing and I don't have acces to the pro-elements. I've Personal license and this is the 3rd domain I'm want to use at the moment. I see this tab in other 2 websites with other templates, but inside this template or installation pack is not on it's place – what could be a reason and how can I fix it please? How can I introduce the license code?
Thank you in advance,
un saludo,
Asia
Paul Frankowski
Accepted AnswerHi Anastassia,
By default in Helix QuickStart there is FREE/Lite version of SPPB becuase this is package for everyone, so to get PRO (!) features:
- Click here: https://www.joomshaper.com/downloads/extension
- Download SP Page Builder Pro
- Install it in Joomla 5, like any other extension.
- Clear Joomla cache (!)
- Then you will be able to put license key & email.
And before you will click "help" button read also > https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting
Mehtaz Afsana Borsha
Accepted AnswerHi
Thanks for contacting us and sorry for this inconvenience. Could you please reinstall page builder and use the latest version of page builder?
-NOTE: Please make sure you have a full site backup before making any changes.
-Regards.
Anastassia Panenko
Accepted AnswerThank you Paul and Mehtaz, I re-installed and could paste the key, thanks! Un saludo, Asia
Paul Frankowski
Accepted AnswerAnastassia, today we published updates for those two extensions. Please update to current versions.
- https://www.joomshaper.com/joomla-extensions/sp-simple-portfolio
- https://www.joomshaper.com/joomla-extensions/sp-easyimagegallery
There is "DOWNLOAD" button in case of your Joomla didn't inform about updates.
Those two extensions do not have Lite version, it means that you had and will have full version only.