Hello Mehtaz,
no, nothing has been solved, no problem that I have noted in 3 posts here in the forum by now has been dealt with and thus not solved either
My latest post, after installing the 4.0.9 update yesterday - Paul replied yesterday in no time, nothing happened.
https://www.joomshaper.com/forum/question/23823
Here is my penultimate attempt to explain my problems, and this after Paul provided me with a pre-version of the 4.0.9 update - a week ago.
https://www.joomshaper.com/forum/question/23380
And here my first enumeration of my problems with the update 4.0.8 - Ofi apparently spared 5 minutes here to write me that he can't understand one of my problems, the one with the hidden and reappearing AddOns - 2 to 3 weeks ago
https://www.joomshaper.com/forum/question/23128
Guys, under support I understand something else! There is no point to answer quickly and then do nothing more.
I understand that it is a lot of work to provide support for a wide range of products - but a week or even 2 to 3 weeks response time does not make sense.
It would help me if you write openly in the forum that you are overloaded, so answers can take longer, maybe it would be smart to write the reason.
And if you reply to a post here, then please stick to the one post and finish it, there is no point in replying quickly to give the impression that you are working on the problem - but then no further message comes from you.
Meanwhile I am satisfied in this support forum also with response time of one week, but the problem is, if an answer comes after one week, this is often so trivial that nothing can be started with it or the support for the started post breaks off for reasons unknown to me and is not operated further.
Greetings - Marco