Update 4.0.8 - How Could Something Like This Happen?????? - Question | JoomShaper

Update 4.0.8 - How Could Something Like This Happen??????

M

Marco

SP Page Builder 1 year ago

Folks,

this update was not good and not good is an understatement.

So far I was happy with SP Page Builder, that has changed now. Maybe the fault is also with me, you should let updates mature first before you install them - I neglected this time.

How something like this can happen, I can't imagine - each of you, who would have installed this update on a trial basis, would have figured out that it is crap.

The problem now is for me to explain to my customers and the staff at the websites that we have to wait for version 4.0.9 before anything works again - if anything works again.

Here are just a few points I noticed:

  • mismatching views between editor and real website
  • disappearing AddOns after saving - just gone!
  • AddOns displayed again, which were set to Hidden
  • the Time Line, whose date and content is out of frame
  • Margins and Paddings that are displayed once and then not again
  • Spacing that is present without margin and padding settings
  • Layer view that do not correctly reflect the hierarchy of the web page (rows)
  • Modules details which are not displayed anymore, the field is empty - but the content of the module is displayed
  • Modules which already existed and are edited with SP Page Builder, suddenly have no content!!!
  • Modules that can't be copied, Joomla posts that can't be copied - both with SP Page Builder integration

And that's not all!

The website is no longer editable, because I no longer know what is displayed or what is not, behind every corner a surprise lurks!

When will be released the update 4.0.9?

I am upset and have not read anything in this forum about a solution except - wait for version 4.0.9 - very bad!

You guys have overreached yourselves and done a lot of damage ..

And the strangest thing is that 4.0.8 is still available for download on your site - are you kidding???

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14 Answers
SB
Sanja B.
Accepted Answer
1 year ago #108468

The latest version is 4.2.8 The problem with the view mismatch between the editor and the real web page also exists in the current version.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #109332

Hello Marco

Apology for the inconvenience. We have checked before the update and could not find the issues. We accept that these flaws might exist. For further investigation, we need your cooperation. Please create the issues on one page (if possible). Then share the access in the hidden content to check. We will check and solve these immediately. We understand that you have clients and we do not want to harm you.

Best regards

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M
Marco
Accepted Answer
1 year ago #109358

Hello Ofi,

I noticed the errors while editing the existing website - there is no point in trying to reproduce the errors on a new page (test page), apparently the errors have to do with the fact that first an older version of SP Page Builder was used and then the update 4.0.8 was installed - when creating the update, in my opinion, a few important points were forgotten when taking over information from the old version!

And one more hint - if one of you reports a week later, it won't help much!

But now to the facts - here are the problems, which you are welcome to look at and test on the copy of the website:

Home page - chordions are shown visible again after hiding, saving and closing and reopening the page.

Now my problems with Joomla articles with SP Page Builder integration - but applies to all SP Page Builder Editor related objects - Joomla posts, modules and pure SP Page Builder pages.

Due to the support of multiple display sizes in the editor in version 4.0.8, the display of the elements stored for the different display sizes in the editor got completely mixed up - apart from that, the arrangement of the elements is no longer correct - example: https://acy.hebammenzentrum.at/rosegger-rott-ingeborg.

The line with text field and name of the person and an additional text field with the names of the person (once for desktop or tablet and once for mobile) is no longer displayed correctly when the page is called in the browser - in the desktop view the name is displayed twice - below each other, in the editor also twice - but in the columns. The first line with name should be displayed only on mobile, the name in the right column on desktop and tablet.

The image was placed on the left in the desktop view (now shown here in the center), in the right column "ABOUT ME" - the view in the editor and when called via the website no longer match!

What I note here still worked wonderfully in version 4.0.7!

The pages reworked with version 4.0.8 work again of course - reference page here: https://acy.hebammenzentrum.at/achter-heidi

Joomla posts with SP Page Builder integration can no longer be copied since SP Page Builder version 4.x - with version 3.x it still worked! If a Joomla post is copied, the SP Page Builder Editor asks for new content - the original SP Page Builder content is gone.

Same problem when copying modules!

Just saw now that the problem with modules only applies to unpublished modules, after copying modules the copy is unpublished, to edit the content under SP Page Builder the module must be published.

For Joomla posts the copy is published but the content is missing, as written above.

I have also experienced that an existing module, after I wanted to edit it, was suddenly empty - the content had disappeared after calling it using SP Page Builder - the module was virtually destroyed - but at the moment I can no longer trace.

During a demonstration of the new SP Page Builder version 4.0.8, 3 people watched me inserting and editing a new text field - and after editing, the text field suddenly disappeared without having pressed save or anything else, it was just scrolled! Such a thing was never seen in previous versions.

One point that annoys me terribly is that every time an object is opened in the SP Page Builder Editor - whether Joomla post, module or SP Page Builder page - always a new browser page is opened and also when a module or Joomla post has been edited in the editor - eventually it is returned to the SP Page Builder pages - this makes many browser windows over time! Module and Joomla contribution must be saved then still separately.

Now to the possibility to copy content within the editor of SP Page Builder.

In Chrome, for example, copying a line under the editor of SP Page Builder is sometimes possible, but sometimes not - after clicking on the Copy item in the line menu in the editor, the Past item is sometimes not activated and there is no possibility to paste the line along with its content in a new line. I have cleared my entire Chrome browser cache with all content for this.

Under Mozilla Firefox the same phenomän ...

The new possibility to click directly on an AddOn and to call the context menu shows again another behavior - if e.g. copying the row via the configuration menu of the row works, which as already written it does not always do, then copying and pasting via the context menu when clicking into it with the right mouse button may not work - sometimes it does, then Paste also says e.g. Paste (Row) - but sometimes the item is disabled as I said and cannot be used.

Sometimes the layer view is displayed incorrectly in the SP Page Builder Editor - I have already experienced that a line is displayed twice in the layer view or is also displayed in the wrong place. Sometimes the configuration menu of a column cannot be clicked in the editor, because the plus sign for inserting a new row from the row above prevents this - e.g. here https://acy.hebammenzentrum.at/component/sppagebuilder/edit/183 e.g. the configuration menu for the column in which the image is placed, in the laptop view.

In case of buttons, in which the point "open in new window" was activated and the page was opened accordingly in a new browser page after clicking the button - the page is opened after the update in the same browser page, because this point was not considered after the update and therefore is not activated.

I'll get back to you if I think of anything else.

Greetings - Marco

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M
Marco
Accepted Answer
1 year ago #109391

... what I would like to note - if this version of SP Page Builder works well, then you have outdone yourselves!

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M
Marco
Accepted Answer
1 year ago #109419

in these SP Page Builder pages the color of the text AddOns disappears when you call the configuration of the text AddOns

https://acy.hebammenzentrum.at/kurse-mehr/kurse-nach-der-geburt/edit/31

Here too, but I have already corrected the first 5 columns. After the correction, the color remains when the configuration menu is called up

https://acy.hebammenzentrum.at/kurse-mehr/kurse-vor-der-geburt/edit/10

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M
Marco
Accepted Answer
1 year ago #109512

when I am in the editor of SP Page Builder and make changes in the code view, sometimes they are not applied, only when I go to the preview - then the code is applied

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M
Marco
Accepted Answer
1 year ago #109513

after one can edit in text AddOns also directly, without calling the editor of the text field over the configuration of the AddOns - I notice that with an Enter a blank line with <p>&nbsp;</p> is inserted, in the editor itself this does not happen correctly

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #109518
  • in these SP Page Builder pages the color of the text AddOns disappears when you call the configuration of the text AddOns

https://acy.hebammenzentrum.at/kurse-mehr/kurse-nach-der-geburt/edit/31

Sorry, I have not got this issue. Please share a screenshot to get the issue.

  • Home page - chordions are shown visible again after hiding, saving and closing and reopening the page.

If are talking about this hiding, then it works. https://prnt.sc/mYh8fcIk2aG0

  • Copying module is not possible. It can only be done by export/import. Export a module, then take a new module and import the content there.
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M
Marco
Accepted Answer
1 year ago #109560

Sorry, I have not got this issue. Please share a screenshot to get the issue.

here the background color of the text add-on is still present https://prnt.sc/X-o3_pBthuF7

after a mouse click on the cogwheel it disappears - the background options are set to "None https://prnt.sc/4kJo8ZYN3jee

But the color is saved and if I click on "Color" in the configuration under Background-Options, it is displayed correctly again. https://prnt.sc/YszYeHt3d2b8

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M
Marco
Accepted Answer
1 year ago #109626

If are talking about this hiding, then it works. https://prnt.sc/mYh8fcIk2aG0

please try to hide the chordions, save and close the page and open it again - for me the hidden chordions are then visible again

Accordions hidden https://prnt.sc/dfE1NB0Uob2j

safe and close the page https://prnt.sc/TphPuFILijZk

open the page again https://prnt.sc/Pbn-Sp8L91mu

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M
Marco
Accepted Answer
1 year ago #109832

since Joomla 4 and SP Page Builder 4.x there are always pages checked in, which can only be checked out via Global Share - Mehtaz pointed this out to me in this post https://www.joomshaper.com/forum/question/22707

https://prnt.sc/zfBr0a9a2VEY

I have never needed this item with Joomla 3 and older SP Page Builder versions, so I didn't know it until Mehtaz brought it to my attention - why is this happening so often now?

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M
Marco
Accepted Answer
1 year ago #110356

the configuration menu for text in the chordio is partly displayed outside the page, so editing is not possible

https://prnt.sc/IxRiKlyQsU42

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #113555

Apology for the delay and experience. I have summed up the issues.

  1. Hidden Accordion Item. I have checked it. It is okay.
  2. Text Block background reset issue.
  3. Text Block inside Accordion edit panel issue.

2 and 3 issues are happening. I have shared your site backup with the developer team. They will check the issues and update.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #113697

I have updated the background of the text block(page id 31) and text block inside accordion(page id 2). Now it seems working. If you take a new addon, then this problem does not occur. Please let me know if you have other issues.

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