When I Update Page Builder To Version 6.3.0, Something Strange Happens.
Renzo
Good morning to the staff,
When I update Page Builder to version 6.3.0, something strange happens.
On the homepage I have two sections that become completely incorrect.
Let me try to explain:
Section 1: There is a row divided into two columns.
On the left, there is an empty column with a background image.
On the right, there is a heading and a testimonial carousel.
Section 2: There is a row divided into three columns. Each column contains two rows with text.
To better understand, you can see it on the homepage at t-sigma.eu in the sections: “Valore e innovazione nei progetti” and “I nostri settori operativi”.
After updating to version 6.3.0, the layout is completely lost:
Everything appears vertically aligned.
The images disappear.
The carousel no longer exists.
In Page Builder, everything seems fine and without any issues.
Fortunately, I always perform updates locally first for testing.
Any suggestions?
Environment: Joomla 6.0.3 PHP 8.3.29 Template Investa 1.0.4
Thank you and best regards, Renzo from Italy
Ofi Khan
Accepted AnswerHello Renzo,
Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.
Please export the page where the layout is correct. A JSON file will be downloaded when exported. Compress the JSON and make it a ZIP. Then upload the ZIP here. I will check the issue locally.
Follow the documentation if needed:
Best regards
Renzo
Accepted AnswerThank you for your prompt attention. No worries — it’s a pleasure to use SP Page Builder. :-)
I’m sending you the download link in the private section.
Thank you and best regards, Renzo from Italy