Hi,
I posted a question on your support forum 3 days ago.
Having had no response I copied what I had asked in the form and sent it as a Ask a Question support request 2 days ago to which you replied please send a link to the forum question, to which I replied I had included the forum content in the request to which you replied 2 days ago your team will help me.
There have been no replies to my forum support request or Ask a Question support request, therefore I would like a refund as your product does not function as advertised neither does your support.
FYI - URL of forum support post https://www.joomshaper.com/forum/question/23637
Thank you.