Logo Replacement - Forum | JoomShaper
Staff replied SP Page Builder

Logo Replacement

Asked by SALVATORE 3 years ago Last activity 3 years ago

Hello Mehtaz Afsana, Thanks for your commitment. But referring me to the link:
https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/basic
It didn't solve my problem. As you can see, (linKs:

14 replies

Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us. Could you please give me your super admin access? I need to check.

-Regards.

SALVATORE Asked this

Hello Mehtaz Afsana Borsha
Certainly! The credentials can be found in your reserved area.
Below I send you the paths of the IMG's

  • LOGO= images\2019\03\21/bottom-logo.png
  • FOOTER= images/2019/04/05/logo_footer.svg
  • OFFCANVAS= images/2019/04/05/logo_footer.svg
    which, lastly, after trying in every way, I replaced "physically" with the same name and in SVG format. Best regards.
Mehtaz Afsana Borsha Staff

Give me your super admin access please. I need to check.

SALVATORE Asked this

Hello Mehtaz Afsana Borsha
The access credentials are already in your reserved area, I sent them to you with last Saturday's message. However I repeat them now. Best regards

Mehtaz Afsana Borsha Staff

Is this only happens on your footer and offcanvas?

SALVATORE Asked this

No. Even with logo.svg. If you notice the ecolinea logo that appears on the site, it is not an svg file.

Mehtaz Afsana Borsha Staff

I think you should keep a backup and reinstall the template then try again.

SALVATORE Asked this

Hello,
Mehtaz Afsana Borsha, I do not doubt your commitment. But after a week you tell me to reinstall the template, (which works overall) and you make me lose a year of changes made. Why ? In the photos you can see: the problem arises only in the footer (1-2) and in Offcanvas(3-4), where despite the replacement I still see the Konstra logo. I understood that you don't know how to solve this problem but at least ask Mr Francowski or Mr.Toufiq what is the solution. Best regards.

Mehtaz Afsana Borsha Staff

Ok I will forward it to our DEV team.

SALVATORE Asked this

Hello, when do you plan to let me know how to replace Konstra logo in offcanvas menu and footer of my website as per my request on March 28, 2023?

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