Logo Replacement
SALVATORE
Hello Mehtaz Afsana, Thanks for your commitment. But referring me to the link: https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/basic It didn't solve my problem. As you can see, (linKs:
- https://drive.google.com/file/d/164vSqMuOGvkdSgfeLeY24frVDkeNDT_e/view?usp=share_link
- https://drive.google.com/file/d/12JNYz4M66Mt8sBwBiyrpdXnewaP-7iHA/view?usp=share_link
- https://drive.google.com/file/d/1CHSTuE762rcOKDruycuJ3DraRf7ewjl7/view?usp=share_link) in the footer and Offcanvas, SPPB does not allow me to change the Konstra logo which appears, despite any possible substitution, as it is, every time I save and update, or it is discarded and space remains empty. That's why I asked you for the "procedure". If, on the other hand, the operations described at the link above are correct, the SPPB ERROR is evident. Best regards.
Mehtaz Afsana Borsha
Accepted AnswerHi
Thanks for contacting us. Could you please give me your super admin access? I need to check.
-Regards.
SALVATORE
Accepted AnswerHello Mehtaz Afsana Borsha Certainly! The credentials can be found in your reserved area. Below I send you the paths of the IMG's
- LOGO= images\2019\03\21/bottom-logo.png
- FOOTER= images/2019/04/05/logo_footer.svg
- OFFCANVAS= images/2019/04/05/logo_footer.svg which, lastly, after trying in every way, I replaced "physically" with the same name and in SVG format. Best regards.
SALVATORE
Accepted AnswerHello Mehtaz Afsana Borsha The access credentials are already in your reserved area, I sent them to you with last Saturday's message. However I repeat them now. Best regards
SALVATORE
Accepted AnswerNo. Even with logo.svg. If you notice the ecolinea logo that appears on the site, it is not an svg file.
Mehtaz Afsana Borsha
Accepted AnswerI think you should keep a backup and reinstall the template then try again.
SALVATORE
Accepted AnswerHello, Mehtaz Afsana Borsha, I do not doubt your commitment. But after a week you tell me to reinstall the template, (which works overall) and you make me lose a year of changes made. Why ? In the photos you can see: the problem arises only in the footer (1-2) and in Offcanvas(3-4), where despite the replacement I still see the Konstra logo. I understood that you don't know how to solve this problem but at least ask Mr Francowski or Mr.Toufiq what is the solution. Best regards.
- Logo footer – 1-
- https://drive.google.com/file/d/1j5jrGQXgDrCPt-jcak19IWuQulnuoLBc/view?usp=share_link
- Logo footer Konstra – 2 –
- https://drive.google.com/file/d/1TtdmwGXrESksSL6BmQon_iDYgD0TRu9X/view?usp=share_link
- Logo-offcanvas.jpg - 3-
- https://drive.google.com/file/d/1ewNhB9sYqbSsX3r_bFYWLlEYERpekvoy/view?usp=share_link
- logo Konstra - 4- https://drive.google.com/file/d/1JFfokcuxkC6vI6FYxOrYyNDXdCpcIqKX/view?usp=share_link
SALVATORE
Accepted AnswerHello, when do you plan to let me know how to replace Konstra logo in offcanvas menu and footer of my website as per my request on March 28, 2023?
Mehtaz Afsana Borsha
Accepted AnswerSorry for the delay. Could you please keep a backup and remake this portion again?
SALVATORE
Accepted AnswerSorry I don't understand what should I do again? You tell me something different every time. My question has always been the same, from one month to today: Why doesn't SPPB agree to change my ecolinea logo to Offcanvas and footer which, instead, it replaced in the template? I gave you the login credentials for my site to show you that the Konstra logo remains in the footer and offcanvas. Is it possible that you don't understand it, other than seeing it?
SALVATORE
Accepted AnswerI also tried to redo a local installation of konstra_quickstart_j3_v1.4 but the problem is still the same. It is possible to change the logo in the template while it is impossible to do the same thing in Offcanvas and Footer. Why ??????????????????????