Hello Tobias

Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

Hello Ofi Khan, Attached is a video. I hope you can help me.

Many thanks and best regards Tobias

Hello, could you do something with my video?

Best regards Tobias

Sorry, I cannot see the video. It seems like you have deleted it and it's in your trash. Please share it again.

Hello, I actually deleted this video. Here it is again. Thanks! Best regards Tobias

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Hallo, hier der Zugang

Hello everyone, is there already something new about my problem? Best regards Tobias

Apology for the delay. I can't log in and check your site. Please check the screencast in the hidden content.