It's not a question. It'a a matter of fact. Your version 4.xx of SP PageBuilder is BUGGY - Forum | JoomShaper
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It's not a question. It'a a matter of fact. Your version 4.xx of SP PageBuilder is BUGGY

Asked by luca bianchedi 3 years ago Last activity 3 years ago

Sorry, But I've used it during the last 3 days after buuing the license.
There is nothing working!
And it is Helix Framework KickStart based.
Did you try to publish / unpublish / trash / duplicate pages on your SP Page Builder
admin console ? Nothing works.
It's impossible try to work with this product.
And for me impossible to go back to 3.xx version that was PERFECT.

Sorry but if nothing changes I'm seriuosly intenioned to ask my money back.

The Lite version in comparison works like a charm

5 replies

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Mehtaz Afsana Borsha Staff
3 years ago

Hi

Thanks for contacting us. And sorry for this inconvenience. Could you please mention what kind of errors actually you are faing? Did you post your issues on our forum?

-Regards.

luca bianchedi Asked this
3 years ago

JOOMLA 4.3.0
SP_PAGEBUILDER Version 4.0.10

  1. very often clicking on -> components -> sp pagebuilder pro -> Pages, instead of showing the administrative page op sp pagebuilder it goes directly on the very first page of site and it is impossible to come back to "pages" without waiting the session expires.
  2. when I click on a page, i often got a 404 page not found
  3. when I click on save as copy I always got a successfully saved but the copied page does not appear on Pages
  4. I'm managing a mutilanguage site (EN+IT) and it is a nightmare managing Pages under the above mentioned issues. Please support asap. I'm going in production in a matter of days.
luca bianchedi Asked this
3 years ago

Ok. I've found the source of the issue.

We've hosted on Aruba. In order to manage almost all of the issue encountered we had to disable the "High Speed Cache" Feature provided by Aruba.

Disabling this feature all of the pages are slow but they works.

Please add this solutions to your KB

Mehtaz Afsana Borsha Staff
3 years ago

Thanks for sharing this solution and glad to know that it is fixed now. You can now close this post by accepting this answer.

Pavel
3 years ago

In order to manage almost all of the issue encountered we had to disable the "High Speed Cache" Feature provided by Aruba.

Hi. This is a long -known common rule for any webmaster - if you use any caching and acceleration system as JCH Optimize component and others, or acceleration tools on hosting, or CDN server, before any site editing it is necessary to turn off and clean their cache. After editing can be turned on again.

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