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SD

Salvatore Debono

General 1 year ago

Hi There,

i am using both Helix Ultimate and PB-Pro.

Whenever i use Helix and/or PB, i still see the "editpage" on the top right hand corner after logging out from my site.

How can i correct this ?

Keep up the good work !

Brgds Salvatore

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29 Answers
SD
Salvatore Debono
Accepted Answer
10 months ago #117898

Hi,

i made a screenshot of the status after logging-out of Joomla.

https://prnt.sc/T3O3t98uaZJ6 https://prnt.sc/90HcCHD-y965 (this is a PB page) https://prnt.sc/vzSRuxRmtsYx (this is an article created by PB)

Appreciate your assistance. Krgds Salvatore

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #113665

Hi

Thanks for contacting us. Do you want to remove that?

-Regards.

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SD
Salvatore Debono
Accepted Answer
11 months ago #113690

Hi,

well, yes! I shouldn't be in edit mode once i log out of the site, or not?

Krgds Salvatore

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #113766

If you want to hide it then please send me your site URL so that I can check.

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SD
Salvatore Debono
Accepted Answer
11 months ago #113781

atlantisfernreisen.de

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #113853

Where is the edit button?

https://prnt.sc/kUETZtcmLtz_

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SD
Salvatore Debono
Accepted Answer
11 months ago #114783

Hi,

i tried to clear all cache, but it still shows up and i can edit the page after checking out of the site. I also noticed that when i try to edit articles with PB i get the message "you dont have permission to edit this page". I am administrator. Any idea?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #114786

Could you please give me your super admin access? I need to check.

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SD
Salvatore Debono
Accepted Answer
11 months ago #114867

sent you credentials.

Thank you.

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SD
Salvatore Debono
Accepted Answer
11 months ago #114869

sorry her comes the right PW..

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #114944

Please give me a screenvideo of your issue so that I can forward it to our team.

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SD
Salvatore Debono
Accepted Answer
11 months ago #115183

The Link is below.

Thks/

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #115320

Could you please check? I need your access.

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SD
Salvatore Debono
Accepted Answer
11 months ago #115327

Hope you have by now access!

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #115381

Hi there!

Please check the permission of SP Page Builder from the global configuration to see if it is set not allowed to edit features for public user group. Here is a related thread:

https://archive.joomshaper.com/forums/remove-edit-page-button-from-helix-ultimate

If your permission is all good then you can try the following:

Following custom CSS code you have to use inside module "HD-Custom CSS" published on "debug" position.

You need two variants of that module.

First set for all users (users group) with

#sp-page-builder .sp-pagebuilder-page-edit {display:none;}

And 2nd module set for Super Users group only

#sp-page-builder .sp-pagebuilder-page-edit {display:block !important;}

Hope this helps anyways!

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SD
Salvatore Debono
Accepted Answer
11 months ago #115532

Please see message below.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #115605

Did you try to reinstall it?

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SD
Salvatore Debono
Accepted Answer
11 months ago #115613

what do you mean by reinstalling it?
If

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SD
Salvatore Debono
Accepted Answer
11 months ago #115620

what i meanimeanmeanmean is a complete new db and joomla installation. do u have a better idea?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #115661

Yes I can do one more thing, give me your site URL so that I can hide that button by using custom CSS.

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SD
Salvatore Debono
Accepted Answer
11 months ago #115667

Its no use to change css at this stage since I have to make a totally new database & joomla installation. We will then see if the problems with the button comes up again. I should be ready with the new installation over the weekend.

I will let you know.

Thks&Rgds Salvatore Debono

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #115781

Ok sure.

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SD
Salvatore Debono
Accepted Answer
10 months ago #117067

Hi,

i made a new joomla installation and the "edit" button still shows on the top right hand corner after log out. https://atlantisfernreisen.de/

Kind regards Salvatore Debono

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 10 months ago #117118

Isn't it ok? There is no edit button on your main site

https://atlantisfernreisen.de/

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SD
Salvatore Debono
Accepted Answer
10 months ago #117124

Hi,

i just got into PB, made a small change and logged out. When i call the url i still see the edit button on the right hand side. I tried it on three other PCs, with the same results.

Rgds Salvatore

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 10 months ago #117345

Give me that page I can hide it via CSS.

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SD
Salvatore Debono
Accepted Answer
10 months ago #117381

Hi,

its the home page.

RGds

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 10 months ago #117486

Please check the hidden content.

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SD
Salvatore Debono
Accepted Answer
10 months ago #117555

see attached

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