After updating to Joomla 4

AG

Anthony Grinblat

3 years ago

DOES ANYONE HERE ACTUALLY PROVIDE REAL TECHNICAL SUPPORT???? I'VE BEEN GOING BACK AND FORTH FOR MORE THAN A MONTH AND NOT A SINGLE THING HAS BEEN RESOLOVED!!! ONLY MORE DAMAGE!!!! WHERE IS THE SUPPORT TEAM???

Ofi Khan Staff

3 years ago

Hello Redy

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

R

Redy Asked this

3 years ago · edited

Dear Khan,

Please find them below !

R

Redy Asked this

3 years ago

Were you able to check it out?

Ofi Khan Staff

3 years ago

Yes, I have cheked it. Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial

R

Redy Asked this

3 years ago

Please check it below !

R

Redy Asked this

3 years ago

Is there any update ?

R

Redy Asked this

3 years ago

Dear Ofi,

How is it going ?

R

Redy Asked this

3 years ago

Dear Ofi,

It has been 3 days now. Were you able to figure it out ?

Thanks

connecting point

3 years ago

I also have continued problems with select sites. Several I have never been able to update from vs 3.8. support says they have no problem. IDK. Maybe time to move to a different template.