DOES ANYONE HERE ACTUALLY PROVIDE REAL TECHNICAL SUPPORT???? I'VE BEEN GOING BACK AND FORTH FOR MORE THAN A MONTH AND NOT A SINGLE THING HAS BEEN RESOLOVED!!! ONLY MORE DAMAGE!!!! WHERE IS THE SUPPORT TEAM???

Hello Redy

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Dear Khan,

Please find them below !

Were you able to check it out?

Yes, I have cheked it. Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial

Please check it below !

Is there any update ?

Dear Ofi,

How is it going ?

Dear Ofi,

It has been 3 days now. Were you able to figure it out ?

Thanks

I also have continued problems with select sites. Several I have never been able to update from vs 3.8. support says they have no problem. IDK. Maybe time to move to a different template.

Hello support team,

I need to fix this, not another template. Please find the issue for me and you are the professionals.

Best,

Redy

Apology for the delay. I could not download your site and check it. Would you please check your issue now?