Troubles With Safari And Page Builder
Miguel
Hi there, how are you?
I´m having some trouble with my website. I´m using Artion template with joomla 4.
On one hand, when I edit an image carusel on page builder in safari, it doesn´t save changes. But if I edit on chrome it works correctly. How can I solve this?
And on the other hand, on the other side, I use the demo and the logo as the background on the home page, and in safari it not looking well. This is how it looks:
On chrome it looks well like this:
But not in safari:
Why is this? How can I solve this?
Thanks!
Mehtaz Afsana Borsha
Accepted AnswerHi
Thansk for contacting us. Could you please check? I cant access your site.
-Regards.
Miguel
Accepted AnswerHi, Could you pass me the IP from where you are accessing? I'll ask the hosting provider to whitelist your IP and prevent you from being blocked by the firewall. Thanks!
Miguel
Accepted AnswerHi! Thanks! You have already been added to the white list, it should work now!
Mehtaz Afsana Borsha
Accepted AnswerOk I will try it, but still it does not work. By the way could you please give me your screenshots again? PLease see your post it does not showing anything.
Miguel
Accepted AnswerHi, this is what is happening with the image: On chrome: https://drive.google.com/file/d/1KHhjLHX0jt0d0PUKWU-FRnJ7DaO-Xqy9/view?usp=sharing and on safari: https://drive.google.com/file/d/1FM_lpM1Vc9EEZY1gFGcoGAB98QjoLRPm/view?usp=sharing . On the other side, this is what happens when i edit the carusel on safari: I can add an item and save the module, but when i open the carusel editor again the new item is not there: https://drive.google.com/file/d/1nzHiJI3qvHLulvi9AWdbRKZnzLtzWXah/view?usp=sharing Thanks
Mehtaz Afsana Borsha
Accepted AnswerI am really sorry still I cant access your site. I am also using VPN but no luck. Could you please keep a backup and remake that page again.
Miguel
Accepted AnswerHi there! back to this issue. This issue is present in your Artion demo. Some kind of incompatibility with Safari.
https://drive.google.com/file/d/1KlpZEz_uNPGURY0Dzsh7N23XK22K_qBt/view?usp=drive_link
This is from the site, with the same pixeled issue https://drive.google.com/file/d/1Cihew81DEJM8CZ6YSLnfCan7LiAWwJCs/view?usp=sharing
I've taken some screenshots and uploaded to Drive. Hope you can see them now.