Staff replied Templates

Urgent ... Errors in Newsberg Template

Asked by Ghada Zoubi 3 years ago Last activity 3 years ago

Hello I am using NewsBerg Template and I tried to save as copy article or even new article when I tried to do that I got this message !!!

Save failed with the following error: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near '' at line 1
also I cant do anything even index the smart search !!!

https://prnt.sc/QOSOkH0-Zyna

Can you advise please

3 replies

Rashida Rahman Staff

Hi,

Sorry to hear that.

If you have SP Simple Prortfolio then you can try this:

Please uninstall your SP Simple Portfolio component by 1st unpublishing your module/extension (from the Extensions\Modules tab) and trashing it.

Then go to Extensions tab again and navigate to "Manage" and find your SP Simple Portfolio extension, then unpublish it and then 'Uninstall' from menu option.

Download a fresh copy / package of the SP Simple Portfolio Extension from JoomShaper's Extensions Download page and reinstall, then recreate a module, and its content.

PS: you are basically then disassociating the original database associated with the template and allowing the Extension upon new installation to recreate a new / blank database that will work with current version of template

You can do the same with SP Page Builder also.

Hope this helps!

Note: Please take a full site backup before trying anything!

Best Regards

Ghada Zoubi Asked this

I dont have SP Simple Portfolio component
do you think I have to do the same with sp Page builder??

Ghada Zoubi Asked this
3 years ago · edited

I did that with Sp builder but still the same :
this screen shot from articles : https://prnt.sc/2MHU44ckEGaJ
and this from smart search : https://prnt.sc/KoTndRtzCsk6

Rashida Rahman Staff

Hi Ghada Zoubi,

Sorry for the unwanted delay. Is your issue still persist? If yes, can i have your admin access to check?

Best Regards

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