Problem With Logo In SVG - Question | JoomShaper
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Problem With Logo In SVG

Laurent

Laurent

Helix Framework 11 months ago

Hi,

When I add a logo in SVG format I see it from the backend : https://www.screenpresso.com/fr/cloud/1Arqf/ But from the front-end I always previous/old logo : https://www.screenpresso.com/fr/cloud/EOsJg/

Why?

Thanks L.

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11 Answers
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Laurent
Laurent
Accepted Answer
10 months ago #118349

I have found a workaround by myself.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 11 months ago #117262

Hi there!

Thanks for contacting us.

Can I have your site URL here to check, please?

The following conversation may help either:

https://www.joomshaper.com/forum/question/1419

Best Regards

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Laurent
Laurent
Accepted Answer
11 months ago #117289

the problem is on HELIX and not on SP page builder. you can try from your side by adding an SVG.

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Laurent
Laurent
Accepted Answer
11 months ago #117648

any news?

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Laurent
Laurent
Accepted Answer
11 months ago #117822

any news?

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Pavel
Pavel
Accepted Answer
11 months ago #117825

Hi Laurent.

I do not experience such a problem on many sites of my clients built on Helix Ultimate. I believe that this is a local problem on your site. Perhaps you turn ON CSS compress option in the template, or use a third -party component of caching, or CDN?

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Laurent
Laurent
Accepted Answer
11 months ago #117826

I have no cdn, no cache and no css compression on helix.

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Laurent
Laurent
Accepted Answer
10 months ago #118050

@Rashida Rahman : any news?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 10 months ago #118061

Sorry for delay.

Can I have your admin access, please?

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Laurent
Laurent
Accepted Answer
10 months ago #118063

no I tested on local host. you can do the same ;-)

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Laurent
Laurent
Accepted Answer
10 months ago #118146

do you need a svg sample file?

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