Shaper Salon - Question | JoomShaper
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Shaper Salon

JS

Joshua Sox

Template 2 years ago

offcanvas no longer drops down on mobile with system link>url and the url set to # any ideas

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5 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #118479

Hello Joshua Sox

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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JS
Joshua Sox
Accepted Answer
2 years ago #135570

please see credentials below i did not get a notification and an employee just reminded me of this issue, that is exacerbated because we are moving locations and using mostly mobile devices while we redeploy our network and physical hardware. not being able to access pages is kind of detrimental to our business. thanks in advance!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #135661

Please share your correct admin access. I am getting this.

https://prnt.sc/aRTn5ctFcJac

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JS
Joshua Sox
Accepted Answer
2 years ago #135826

sorry, it didnt update the user status, its good now. you can try again. thanks in advance.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #135843

Apology for the inconvenience. I have fixed your issue. Please check your site.

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