Offcanvas Menu Not Visible Shaper Salon Template - Question | JoomShaper
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Offcanvas Menu Not Visible Shaper Salon Template

G

gemmajoom

Template 1 month ago

Offcanvas menu, it is not visible, even though the module has been activated and associated with the offcanvas position

Joomla 5.3, Shaper Salon template.

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18 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 weeks ago #204836

OK, mobile and desktop version is OK now.

After all I published GTranslate module on Menu position.

I made changes in those files:

  • /templates/shaper_salon/css/custom.css
  • /templates/shaper_salon/features/menu1.php

Copy & paste to 2nd site, if is using the same template. Of course remember to export template .json and import too.

Problem fixed.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #204088

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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G
gemmajoom
Accepted Answer
4 weeks ago #204737

Could you please fix this? The site is now live and needs the menu icon in the mobile version. Thanks.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #204093

Ciao,

  1. Probably you made small mistake in Custom Header (Layout). Please rename "menu1" to "menu"

  2. Share access to admin area, we will check deeper to fix it.

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G
gemmajoom
Accepted Answer
1 month ago #204096

I don't understand, menu1 is the name of the given module position in the layout, there is no way to choose another item that refers to the main menu

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #204106

In that case please do what I asked (2), share access.

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G
gemmajoom
Accepted Answer
1 month ago #204496

please look below, thanks

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G
gemmajoom
Accepted Answer
4 weeks ago #204736

Could you please fix this? The site is now live and needs the menu icon in the mobile version. Thanks.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 weeks ago #204802

2025-09-24_222542.jpg

Fixed. Sorry for delay.

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G
gemmajoom
Accepted Answer
4 weeks ago #204819

Paul there's a problem: the mobile menu icon also appears in front of the "HOME" menu item on the desktop version, and the logo appears stretched with its proportions altered.

In the desktop version the GTranslate icons in the top2 position have also disappeared.

I noticed that a template I had saved for possible recovery was also deleted. Why?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 weeks ago #204823

Give me a moment, please.

Uno momento :)

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 weeks ago #204827

OK now?

2025-09-25_102740.jpg

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G
gemmajoom
Accepted Answer
4 weeks ago #204830

sorry but now the menu doesn't appear anymore

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 weeks ago #204831

Have you edited template in last minutes ???!! Desktop & Mobile Menu [=] gone again !!!

everything was OK, and .... now is not anymore!

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G
gemmajoom
Accepted Answer
4 weeks ago #204832

I just reduced the height of the logo from 50 to 45 px, without touching anything else. Even if you set it back to 50, you can't see the menu anymore.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 weeks ago #204833

I will set again, but please DON'T touch anything.... for next 20min !!

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G
gemmajoom
Accepted Answer
4 weeks ago #204834

ok, I'll wait until you tell me, thanks

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 weeks ago #204889

please mark topic as solved, thanks

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