Helix Ultimate Template - Offcanvas Burger Not Visible - Question | JoomShaper

Helix Ultimate Template - Offcanvas Burger Not Visible

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Stéphane Lelotte

Template 2 months ago

Solved

Hello,

I have an issue since the update of SP Page Builder 6, the Burger icon for offcanvas has disapear.

I tried almost all solutions gived in this forum, but nothing is working for my website.

Could someone help me ?

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9 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #208743

Ok, done, fixed.

In general, I only change name of row in Helix Layout from "Menu" to "Header" that should be, otherwise Mobile Menu switcher is not generated in HTML code. I more than sure it was caused by last Helix Ultimate update ;]

Have fun.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #208739

Hi Stéphane,

I don't see strong relation with SPPB update and missing offcanvas [=] icon. In theory it could happen only if your template is based on Helix3. In Helix Ultimate based templates we don't use FontAwesome for [=] offcanvas icon. Have you checked site using Code Inspector (browser tool) in Responsive mode?

Anyway, in "Hidden Content" please share :

  • Site URL (at least that)
  • Access (as Super User)
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Stéphane Lelotte
Accepted Answer
2 months ago #208740

Hi Paul,

Thanks for your answer.

I renewed my Page Builder Pro subscription on October 21, and since then I no longer have the burger. That's the only connection I can see.

Login details in hidden content.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #208741

Becuase you have template also from Us, I will look into. Thx for access.

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Stéphane Lelotte
Accepted Answer
2 months ago #208744

Thanks a lot Paul !

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #208747

please only mark topic as solved.

You're welcome

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Marco Sardi
Marco Sardi
Accepted Answer
1 week ago #214144

Hello Paul, Can you please explain how you fixed this?

I have the same problem and I will need to do on 2 differen installation of joomla of the same Political template.

Thanks a lot Marco

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 week ago #214149

it was month ago...

  1. Read my answer marked as solved if you used Custom Header.
  2. If not, read tip 1. , tip 2., tip 3. from >> https://www.joomshaper.com/documentation/helix-framework/troubleshooting-faq
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Marco Sardi
Marco Sardi
Accepted Answer
1 week ago #214160

I manage to fix it. Thanks a lot All the best and happy new year Marco

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