Staff replied Templates

Helix Social Icons Whatsapp message

Asked by Francisco 3 years ago Last activity 3 years ago

Can you remove the . '?text=Hi' part in templates/shaper_helixultimate/features/social.php or can you add a textarea after the whatsapp field in "Template Options > Basic > Social Icons" to personalize a custom message?

3 replies

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Ofi Khan Staff
3 years ago

Hello Francisco

You can edit this on your file location:

templates/shaper_helixultimate/features/social.php

The message does not send while you click on WhatsApp. You have the chance to change the message before sending. So, the user can customize the message before sending.

Best regards

Francisco Asked this
3 years ago

I did this already (twice) but when i updated the template... there it is again. I think this is an easy fix for the next update and it will improve the customization experience for me and other users.

And for the "The message does not send while you click on WhatsApp. You have the chance to change the message before sending. So, the user can customize the message before sending." the problem its not the message, the problem is the language.

Ofi Khan Staff
3 years ago

After you click on WhatsApp icon, you can edit the message and remove Hi. Also, you can add message in your language.

Sorry, this will not be implemented because it will require a lot of work and will change the design. This is not a big issue and we have not got many requests for this. Thanks for your understanding.

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